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To complete the Strategy Health Check read each of the statements and highlight the number in the column which most closely reflects your reaction to each proposition.

Please make a response to all the statements.

The whole process should take no longer than 15 minutes and should be completed on an individual basis.

Kindly highlight the number which describes your view of each statement.

Business PerformanceStrongly AgreeAgreeNeutralDisagreeStrongly Disagree
1The organisation is making the most effective use of its resources and assets.54321
2The aspirations of our major stakeholders are regularly met or exceeded.54321
3The rewards we achieve are consistently among the highest in the sector.54321
4The organisation has proved its ability to perform irrespective of the market conditions.54321
5We have a record of adapting quickly and effectively to take advantage of emerging opportunities in the market place.54321
Total for Business Performance section 
Customers / StakeholdersStrongly agreeAgreeNeutralDisagreeStrongly Disagree
6We have a complete understanding of the problems that customers / stakeholders are trying to solve and can anticipate their emerging requirements.54321
7We do everything we can to keep customers /stakeholders so as to have zero defections to competitors54321
8We understand the industry sector and environment in which we operate and can anticipate changes that will affect our relationship with customers.54321
9Our customers / stakeholders consistently give us top scores for all aspects of product and service quality and delivered value.54321
10We are constantly seeking new ways of adding to the customer value that we deliver.54321
Total for Customer / Stakeholder  section 
Business StrategyStrongly agreeAgreeNeutralDisagreeStrongly Disagree
11We have a clear and compelling vision of where we want to take the function which is unconditionally owned by senior management.54321
12The business vision is understood and directs activity throughout the organisation.54321
13We have a strategy which is clearly focused on delivering a superior value to the customer.54321
14Our strategy tackles head-on the greatest threats to the business.54321
15We have a clear plan for implementing the strategy and the resources and competencies needed are available.54321
Total for Business Strategy section 
Organisations and SystemsStrongly agreeAgreeNeutralDisagreeStrongly Disagree
16Our organisation is consistent with and supports the business strategy.54321
17Our core business processes and delivery systems are designed to give us competitive edge.54321
18Our information systems both create and allow us to exploit opportunities.54321
19We are leaders in applying product and process innovation in the industry.54321
20We have reward and recognition systems which encourage the desired type of behaviour.54321
Total for Organisation & Systems section 
PeopleStrongly agreeAgreeNeutralDisagreeStrongly Disagree
21We are able to attract, grow and retain people who can exploit and develop our competitive edge.54321
22We are willing to experiment with new ideas and have a culture which tolerates “small mistakes”.54321
23Our people feel valued and able to contribute.54321
24We have a demonstrated commitment to investing in all our people.54321
25Our culture and past experience gives us a positive attitude to change.54321
Total for People section 


 Scores for each section within the indicative bands should roughly be interpreted as follows:

 22 – 25 Very impressive.  Keep it up.  An area for a continuous improvement programme. 
 19 – 22 Some potential for concern in this area.  Action should be taken soon to prevent it becoming an issue. 
 15 – 18 Performance in this area is likely to hold back the overall performance of the business and therefore requires immediate attention.