Reckitt Benckiser

The Client:  Reckitt Benckiser, RB, is a global force in household, health and personal care branded consumer goods. The company has sales of over £10 billion and consistently grows ahead of the industry due to its leading brands. It has operations in over 60 countries, sales in over 180 and has a highly motivated multinational leadership teams. RB is the world’s biggest manufacturer of household cleaning supplies, such as Lysol disinfectants and Spray ’n Wash stain remover, has raised its sales and profit targets during the global recession, whereas their main rivals have either reduced them or scrapped them all together.

The Work We Do: Many of the leaders in RB have chosen sensei as a trusted business adviser since 1993. The RB operating culture is results focused with leaders from many different countries working extremely hard to develop and grow existing power brands into new markets and to develop new products to fuel the growth of trusted household, health and personal care brands in developed markets.

Our work with RB has mostly been at the interface between their people and their processes helping them get the best from both. We have also helped integrate new teams post acquisition and helped their multinational leadership teams accelerate the journey to high performance with suitable coaching interventions and leadership team journeys. We have developed several tailored development programmes for High Potential Leaders and have brought several technical skills training topics to life. In particular we designed and deployed a global team based project management masterclass to support their best in class product development process. One of RB’s key strategic weapons is their ability to turn ideas into goods on shelf quicker than their nearest rivals. We are proud to say our innovative process work and training design in support of their new product development process has helped deliver this key strategic aim.

We have designed several Value for Time conferences and facilitated events and innovation workshops for various functions including R&D; IT; Global and Regional Regulatory; Supply; and Sales and Marketing. RB use us as a trusted adviser and facilitator for any session where they need to get a diverse set of participants quickly focused on a strategic task and working well together. Our innovative approach and engaging facilitation style works really well in their operating environment. RB continues to use us as they know we deliver results in a fun and engaging way.

Click below to hear our client talking about an ideation session we did for them.

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