Category Archives: Engagement

View from the Coach Window – what value do the passengers get?

Much has been written about the value of having a coach, mainly by people like myself who offer coaching as a professional service and who are looking to encourage more people to consider having a coach! Obviously I see no harm in this noble aim, however in this article I wanted to reflect on this topic through the eyes of…

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August in the Office – Some time to think and some things to do….

Late July and August is a strange time in the business world. A quiet few weeks loom large as your colleagues take their holidays and the usual round of ‘regular’ meetings are interrupted and welcome gaps appear in your hectic schedule. This can be a discombobulating time for busy leaders used to rushing from one ‘important’ meeting to another, what…

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Leadership Tips – How to Keep Diverse Stakeholders Satisfied

If you are leading a service area, or a project, there are a couple of key questions you should ask pretty early in your tenure, they are: Who are my stakeholders? & What do they want? Pretty straightforward questions, or so you would think, but getting them answered can be far from straightforward. Tip#1 – Get others involved in identifying the…

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New Ideas Needed? Try a change of scenery

Several years ago I observed something quite extraordinary. I was working with a leadership team helping them tackle their strategic, leadership and operational challenges and we were beginning to run out of ideas. I noticed I was hearing the same voices, saying the same things, reinforcing the current reality and witnessing the deflation of hope. Sound familiar? We took a…

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5 Critical Leadership Conversations

There is a critical but largely ignored aspect of leadership success, the conversations that leaders have that are designed to engage, enthuse, direct and motivate their work colleagues to deliver sustainable improved results. The quality of conversation in an organisation is an accurate barometer to the quality of the thinking taking place and therefore largely determines the quality of the work that…

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Trust – the key ingredient for employee engagement.

Leaders know that high levels of trust are required to get the best from their organisation, yet creating a culture of trust can be a challenge for many organisations who are beset with well embedded working practises and bureaucratic processes that do little to help. Leaders understand the stakes, at least in principle. In its 2016 global CEO survey PWC reported that…

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New Year, New Energy, New Projects….

The new year is traditionally a time to start new projects. There is often a collective sense of anticipation that lasts a while and can be used to fuel new initiatives and new projects, an energy that should not be wasted. I find the metaphor of a coach journey works well to explain how to get new projects to succeed. The first decision is to…

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Where has all the bad news gone….? The Power of Positive Focus

Several weeks of saturation Olympic and Paralympic coverage by the BBC and Channel 4 here in the UK has left most of us feeling very proud, sated with sport and, dare I say, happy! The successes just kept on coming as the GB team surpassed all expectations and reached a record medal haul for an overseas games. The UK news seemed to reveal new…

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When the going gets tough, the tough………. appear to resign!

What is happening to our leaders in the UK? If the current rate of resignations in politics, football and prime time car shows continues then there will be few left to lead anything in a few weeks’ time! I believe we have to accept that we cannot ask a leader to lead if the direction required goes against their long…

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