Category Archives: Engagement

The Leaders Guide to Corporate Culture – Mind the Gap!

Changing strategy and changing culture are two of the most common areas leaders focus on to make an impact. The question is, where to start? Peter Drucker famously said ‘Culture eats strategy for breakfast’ but that does not mean leaders should start with setting out to change the culture. In fact I would advise the opposite. A clear and compelling…

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Culture & Cowdung – the Conventional Wisdom of the Dominant Group

We all have a personal paradigm, a filter that enables us to make sense of the world around us. Its presence is reassuring, as without it we would be overwhelmed by the enormous amount of stimuli that surrounds us every moment of every day. Personal paradigms are essentially a collection of unquestioned assumptions and beliefs that for us are self-evident…

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Strategy & Culture – The 2 main levers leaders can pull to make their mark

Strategy provides clarity, direction and focus for collective change work and I have written a lot about this topic in previous blogs. Check out ‘Strategy as a little black dress‘ and ‘Visions, missions and all that jazz’ as two examples. Culture by contrast is far more elusive and esoteric, made up as it is of unspoken ‘truths’, embedded rituals, incumbent…

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View from the Coach Window – what value do the passengers get?

Much has been written about the value of having a coach, mainly by people like myself who offer coaching as a professional service and who are looking to encourage more people to consider having a coach! Obviously I see no harm in this noble aim, however in this article I wanted to reflect on this topic through the eyes of…

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August in the Office – Some time to think and some things to do….

Late July and August is a strange time in the business world. A quiet few weeks loom large as your colleagues take their holidays and the usual round of ‘regular’ meetings are interrupted and welcome gaps appear in your hectic schedule. This can be a discombobulating time for busy leaders used to rushing from one ‘important’ meeting to another, what…

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Leadership Tips – How to Keep Diverse Stakeholders Satisfied

If you are leading a service area, or a project, there are a couple of key questions you should ask pretty early in your tenure, they are: Who are my stakeholders? & What do they want? Pretty straightforward questions, or so you would think, but getting them answered can be far from straightforward. Tip#1 – Get others involved in identifying the…

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New Ideas Needed? Try a change of scenery

Several years ago I observed something quite extraordinary. I was working with a leadership team helping them tackle their strategic, leadership and operational challenges and we were beginning to run out of ideas. I noticed I was hearing the same voices, saying the same things, reinforcing the current reality and witnessing the deflation of hope. Sound familiar? We took a…

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5 Critical Leadership Conversations

There is a critical but largely ignored aspect of leadership success, the conversations that leaders have that are designed to engage, enthuse, direct and motivate their work colleagues to deliver sustainable improved results. The quality of conversation in an organisation is an accurate barometer to the quality of the thinking taking place and therefore largely determines the quality of the work that…

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Trust – the key ingredient for employee engagement.

Leaders know that high levels of trust are required to get the best from their organisation, yet creating a culture of trust can be a challenge for many organisations who are beset with well embedded working practises and bureaucratic processes that do little to help. Leaders understand the stakes, at least in principle. In its 2016 global CEO survey PWC reported that…

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